Refund Policy of The Blind Date Party

Introduction

Welcome to the Refund Policy of The Blind Date Party. Our aim is to provide clear, fair, and strict guidelines to safeguard both your interests and the integrity of our event planning.

Refund Policy Details

General Refund Conditions:

• Purchases are considered final and non-refundable except under specific, pre-defined circumstances.
• No refunds will be provided for change of mind or unavailability.

Exceptional Circumstances for Refunds:

• Refunds are considered only in exceptional situations such as severe medical emergencies, with required documentation.
• A refund request must be made within 24 hours of purchase and not less than 96 hours (4 days) prior to the event date.

Rematch Cards:

• The purchase of Rematch Cards is non-refundable.
• The validity of each Rematch Card is clearly stated on the card itself.

No Match/Date Situation

In the rare instance that you find yourself without a match at our event, The Blind Date Party is committed to offering fair and appealing alternatives to enhance your experience:

• Full Refund Option: Should you prefer, we offer a full refund of your event pass under this specific circumstance.
• Attend a Future Event: You can choose to use your pass for the next available event or any future event of your choice. To make this option even more appealing, we'll include 2 complimentary Rematch Cards for your future attendance.
• Additional Rematch Cards: We'll provide extra Rematch Cards at no additional cost during the event, offering you more opportunities to meet and connect with other attendees.
• Discount on Future Event Participation: As a gesture of goodwill, we'll offer a significant discount on your next event registration with us.
• Exclusive Access or Benefits: Enjoy special privileges at the next event, such as early access, VIP seating, or a complimentary drink package.
• Personalized Assistance: Our event team will be available to provide personalized assistance in facilitating new connections during the event.

Event Cancellation or Rescheduling by Us:

In case of event cancellation or significant rescheduling, options of a full refund or transfer to a rescheduled date will be provided.

Timeframe and Processing of Refunds

• Processing Method: Approved refunds are primarily processed to the original method of payment. However, in certain situations and at our sole discretion, an alternative refund method may be considered.
• Processing Time: Please allow a specific number of business days for the refund to be processed and reflected in your account.

Non-Refundable Items:

• Any add-ons, merchandise, special requests, and Rematch Cards are non-refundable.

Requesting a Refund

For refund requests, please contact us with your order details and reason for the request via our contact page. Our team will review and respond to your request promptly.

Policy Updates

This policy may be updated as necessary. Changes will be reflected on this page, and significant amendments will be communicated directly when possible.

Queries and Contact

For any questions about our Refund Policy or specific cases, please reach out through our contact page. Our team is dedicated to assisting you through the process.

Committing to The Blind Date Party means embracing the excitement and uniqueness of our events. Our Refund Policy is designed to be fair yet strict, ensuring the best experience for everyone involved.